Operational support without devices
Operational services
Designed for clients who don’t require noise monitoring but still need efficient operational support, this option gives you access to our full range of services without the need to purchase a Roomonitor device.
Perfect for property managers looking for professional assistance, ensuring smooth operations and an improved guest experience. A flexible, cost-effective solution tailored to your needs, focusing solely on what truly matters: streamlining your management without hassle.
Basic
Remote Operational services
Seamless remote guest support
With the remote service, we provide continuous assistance for guest management and operational tasks without the need for on-site staff. We handle inquiries, requests, and operational management, ensuring a smooth experience for both guests and property owners.
We offer a 24/7 remote control center with personalized assistance, real-time incident management, and remote check-ins and smart lock access, ensuring efficient and uninterrupted service.
Ideal for properties looking for efficiency and remote support without increasing on-site staffing costs.
Pro
Global Operational services
Remote and on-site support for complete management
The global service includes all the features of the remote service, with the additional benefit of on-site intervention by our field agents. In addition to remote management, we offer concierge service from Monday to Sunday, 6:30 PM to 8:00 AM, and 24-hour service on weekends, ensuring continuous support for guests and properties.
Our team handles on-site emergencies such as lost keys, neighbor complaints, or incident resolution, as well as managing check-ins, in-person lock access, and specific guest requests. We implement customized action protocols, ensuring detailed tracking of operations and a seamless experience for all.
Available in: Barcelona, Madrid, Málaga, Seville, Valencia, San Sebastián, Paris, Lyon, Lisbon, and Brussels.
Included in the service
Roomonitor’s device
Roomonitor offers a cutting-edge security solution with its intelligent sound pattern system. This advanced technology analyzes sound variations over time, notifying you only when necessary. Say goodbye to false alarms from everyday noises like barking dogs or door slams—our system is designed to detect truly significant events. In addition to noise, monitor tobacco smoke, crowd control, temperature, humidity, and air quality.
You choose how you want to receive alerts—via SMS, phone call, app notifications, or email. With Roomonitor, enjoy peace of mind and personalized security.
Seamless PMS Integration
Streamline your asset management with ease
Say goodbye to juggling multiple platforms—centralize all your operations in one place with seamless connections to the tools you already rely on.
Automatic guest communication
Optimize your management with our integrations
Whether it’s vacation rental platforms or property management systems, integrate Roomonitor with your existing applications for seamless and efficient management.
Custom automations, simplify your workflows
Integrate Roomonitor with your favorite applications for seamless and efficient management.