About Roomonitor

Our values: driving innovation and leadership in the industry

At Roomonitor, we are redefining the vacation rental industry with cutting-edge technology designed to tackle key challenges while unlocking new opportunities for hosts, property owners, and guests. Our vision drives us to lead the sector, setting new standards for coexistence, efficiency, and excellence.

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Clients who trust us

Our mission

Building a sustainable future

At Roomonitor, we are committed to shaping a more sustainable and professional vacation rental industry. We believe that short-term rentals and residential communities can coexist harmoniously with the right technology in place—solutions that foster responsibility and mutual respect.

By combining smart technology with a highly specialized human support infrastructure, we guide guests to respect community rules and proactively intervene when necessary. This prevents conflicts before they arise, ensuring a peaceful environment for all.

By embracing transparency, responsibility, and sustainability, we are helping the industry evolve into a trusted, well-managed pillar of the global tourism ecosystem—one that enhances, rather than disrupts, urban life.

Because at the end of the day, our goal is simple: to help guests become better neighbors.

Our commitment

Our commitment

Bridging hosts and guests through technology

We are dedicated to reshaping the industry through innovation, equipping hosts and guests with advanced tools that balance tourism with residential life.

Global coverage with multilingual support

We provide assistance across all time zones, ensuring a seamless experience for users worldwide.

Tailored solutions

Our R&D team, expert sales consultants, and specialized mediators work together to customize our technology for every unique situation. No two cases are the same—each one deserves a unique solution.

Proactive intervention

We prevent incidents before they happen and promote efficient property management in shared communities.

With Roomonitor, vacation rentals evolve into a more responsible and sustainable model, benefiting hosts, neighbors, and travelers alike.

Our story

Our story

From inspiration to innovation

Roomonitor was founded in December 2015 by Ignacio and Eduardo Suárez, who experienced firsthand the challenges of managing short-term rental properties. Their vision was clear: to use technology to prevent incidents and improve property management, bringing peace of mind to both hosts and communities.

Over the years, we have grown alongside our clients, listening to their needs and expanding our solutions beyond noise monitoring. Today, Roomonitor is a global, all-in-one solution that safeguards community harmony and optimizes rental management.

But our mission goes beyond technology. We have built a network of businesses committed to the sustainability of the short-term rental (STR) sector, ensuring a balanced coexistence and fostering long-term industry growth.

Now, we are ready to share our expertise on a global scale, partnering with companies that share our vision of a more sustainable, responsible, and efficient vacation rental industry.

Roomonitor is associated with

The heart of Roomonitor

Behind every solution, every quick response, and every satisfied client, there is a dedicated team of professionals working tirelessly to ensure everything runs smoothly.

The true strength of Roomonitor lies in our Control Center specialists, who monitor and respond to incidents in real time, our alarm assistants, who remain vigilant to guarantee our clients’ peace of mind, and our field agents, who work on the ground to ensure everything is under control.

Thanks to their dedication, we are able to provide exceptional service to hundreds of clients and make life easier for thousands of guests. Their work is essential, even if it is not always visible, and we want to take this moment to recognize their contribution.

We are all Roomonitor.