Remote Control Center
A team for you, 24 hours a day, 7 days a week
Our Remote Control Center is the operational heart of Roomonitor. We have a team of multilingual experts working from different locations to ensure global coverage across all time zones.
We handle forwarded calls following a personalized protocol previously agreed upon with you, ensuring seamless and efficient service. We take care of all types of incidents, provide remote assistance to guests to facilitate their check-in and stay, and manage any operational needs that may arise.
With our highly qualified team available 24/7, you can rest assured that your properties are always in good hands. We take care of everything, so you don’t have to.
We monitor the noise from your alarms
Remote Alarm Assistant
The Alarm Assistant Remote service provides a dedicated remote team that monitors and manages your device alarms in real time, ensuring that your systems operate smoothly and that any incident is addressed immediately.
This is the ideal solution for maintaining efficiency and reliability without the need for on-site intervention. Available to all our clients, no matter where they are.
Comprehensive care for guests, with 24/7 assistance
Remote Guest and Property services
We take care of every aspect of guest service on your behalf, offering support for check-in, handling inquiries, resolving incidents, and ensuring a seamless check-out experience.
Our service adapts to your needs. Whether you require 24/7 assistance for full coverage or overnight support (19:00 – 07:00) to complement your existing daytime staff, we’ve got you covered.
With Roomonitor, your guests will always receive the attention they need, enjoying a stress-free stay while you optimize your time and resources. Peace of mind and excellence go hand in hand.
We take over your business operations
Remote Only Services
Seamless remote guest assistance
Our 24/7 Remote Control Center provides personalized support, real-time incident management, and facilitates remote check-ins and door access, ensuring an efficient and uninterrupted operation. We handle inquiries, requests, and operational tasks, guaranteeing a smooth experience for both guests and property owners.
Ideal for properties seeking efficiency and uninterrupted remote support, optimizing operations without increasing on-site staff costs.