While the high season doesn’t start at the same time across all Spanish tourist hotspots, June typically marks the beginning of a period of intense operational activity. More check-ins, more turnover, more incidents… and far less room for error.
For property managers and holiday rental operators, this is the time when everything ramps up. One slip in your processes can directly impact the guest experience—and your business reputation.
At Roomonitor, we’ve spent years working side by side with managers across Europe, and if there’s one thing we’ve learnt, it’s this: strong, automated operations with a reliable 24/7 response system are key to staying in control—without losing your mind.
We know what it takes to stay afloat during the summer rush, so we’re sharing 5 practical tips to help keep your operation running smoothly during the busiest months of the year.
1. Get ahead of the demand curve
The line between a smooth season and a chaotic one is often drawn in the planning stages. Start by locking in:
- Your daily check-in and check-out volumes
- The team resources available per city or area
- Any extras you may need (spare linen, travel cots, late-night support…)
Forward planning helps you avoid last-minute scrambles and maintain consistency across all properties.
2. Centralise your operational intelligence
Do your team members know what to do if a guest loses their keys? Or if there’s a power cut at 2am?
With high season comes high volume—and that means you need a single, unified system where your teams can see what’s going on across all properties in real time. Our Manager platform gives you full traceability of your operations, clearly standardised and always up to date.
Each listing can include tailored instructions (access codes, WiFi info, fuse box locations, key contacts…) that your team—or Roomonitor—can follow step by step to resolve issues quickly and accurately.
You’ll reduce response times, eliminate duplicate efforts, and catch problems before they grow.
3. Act before the problem escalates
Summer often brings its share of disturbances—parties, unauthorised guests, and smoke-related issues in strictly non-smoking flats.
With the Roomonitor device, you can monitor key indicators like noise levels, occupancy, tobacco smoke, and air quality across your portfolio in real time. This allows you to act early, before complaints or fines come into play.
Using behaviour-based patterns, you can configure automatic alerts to flag problems instantly.
You can either manage it yourself through Noise Alarm, or let us take care of it for you via our Control Centre, by activating services like Alarm Assistant. This helps you stay compliant, avoid neighbour complaints, and prevent potential penalties or damage.
4. Streamline your guest support
In high season, every minute matters—especially if you manage multiple properties or operate in different cities.
And while spotting an issue is important, solving it is even more crucial. That’s why Roomonitor offers Alarm Assistant and Guest & Property Services, giving you round-the-clock support throughout the entire guest journey.
From pre-check-in to post-check-out, we handle calls, resolve incidents, send technicians or act remotely, always following your protocol or adapting to each city’s setup. With Roomonitor, you’ve got a fully trained operations team at your disposal in Barcelona, Madrid, Paris, Seville, Málaga, Valencia, Granada and Lisbon.
And we go further—with Redkool, our proprietary app that allows us to coordinate our field agents live and log every task for total transparency.
5. Lean on a professional infrastructure “as a service”
What separates those who just survive the summer from those who scale with confidence? The strength of the structure behind them.
At Roomonitor, we provide an end-to-end operational infrastructure: over 100 professionals, multidisciplinary teams, pre-defined protocols, in-house technology, and on-the-ground presence in key European cities—with remote coverage available worldwide.
Outsourcing part of your operation—be it remote support or on-site services—is not a weakness. It’s a strategic choice that lets your internal team focus on what really matters: growing your business.
You decide how far you want us involved. We’ll handle the rest.