A dedicated team of Roomonitor experts working for you every day
At Roomonitor, we’re committed to providing our clients with peace of mind every day through our Alarm Assistant service, the first and only global monitoring solution for property noise control. Our team of highly trained, industry-experienced agents monitors Roomonitor alerts in real time, following established protocols to manage guest communications and resolve any noise issues that arise.
Alarm Assistant goes beyond automated call systems. Behind every intervention, there’s a dedicated team that ensures each action taken is both timely and necessary.
If noise levels remain high, a Roomonitor agent visits the property in person to verify and handle the situation. Our team is fully trained to maintain positive relationships with your guests, striking the perfect balance between neighborhood harmony and the success of your business.
How Alarm Assistance service works
When an alarm is triggered at one of your properties, our team receives the notification at our central hub, analyzes the noise levels, and contacts guests via phone or WhatsApp. If noise levels continue, we send a mediator to the property to address the issue on-site.
- An alarm is triggered at one of your properties.
- Our team receives the alert at our central hub and reviews the noise data.
- A dedicated team member immediately contacts the guests by phone or WhatsApp message.
- If noise persists, we dispatch a field agent to the property to personally address the situation.
For more information about Alarm Assistant, reach out to us at info@roomonitor.com