Our team has an extensive knowledge on the short term rentals industry and will be taking care of your properties in real time to handle any noise issues you may have. You’ll receive a report of each one of our activities so you’re always updated.
An alert is triggered in one of your properties
Our team receives the alert and reviews the noise issues tand the sound pattern
At the same time, we contact the guest by call or SMS
if the noise persists, one of our agents on the ground is sent to the property to handle the issue in person.
A team of agents who monitor and evaluate your Roomonitor alerts 24/7.
Our agents will handle guest communication based on protocols you’ve established.
Because sometimes, an in person intervention can make the difference.
Most of the noise issues are solved by our call agents, but you can rest assured that if things are out of control, you’re also covered with our on the ground team. They will visit the property, provide real time feedback, and act as defined on a previously agreed intervention protocol.
Continuous improvements to help you scale your business
Our continuous training and exhaustive quality control guarantees excellence in all our interventions
You will be assigned a dedicated account manager that will get to know the way you operate, and adapt our suite of services to better serve your needs.